When Should You Call a Fiber Optic Technician for an Emergency?

A fiber optic emergency technician should be called when a cable is cut or there are outages due to natural occurrences such as downed trees, wind, ice, tornado, etc. or if the damage is manmade caused by construction, digging, boring, scraping, etc.

Warning signs that you may need to call a Fiber Optic Technician

Visible Break: When there is a visible break in the fiber optic cable, you should not approach the cable and contact Madiston PowerTel, Inc. immediately

Natural Occurrences: After a natural occurrence that resulted in trees down on the line or a break in the cable for any reason

Construction: If damage occurred as a result of a construction dig, boring, scraping, etc., contact Madiston PowerTel, Inc.